Privacy Policy for Volleyball Pass Tracker

Introduction

Kork LLC ("we," "our," or "us") operates the Volleyball Pass Tracker mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Your Account

To use the App you create an account with Sign in with Apple, Google, or an email address and password. We receive:

• Name and email address. If you use Sign in with Apple and choose "Hide My Email," we receive a private relay address instead of your real email.
• A user ID that identifies your account.
• Your password (email accounts only), which is stored securely by Google Firebase Authentication. We never see or store your password ourselves.

2. Team and Practice Data You Enter

• Teams and rosters: team names and colors, and the player names, jersey numbers and positions you add.
• Practice data: passes, scores, zones, serve and contact types, sets, and other statistics you track.
• Photos you choose: team and player photos you pick from your photo library. The App only sees the photos you select, and they are reduced to small images before they are saved.
• Onboarding answers: optional answers about your coaching (for example your team's level and goals), used to personalize the App.

This data is saved to your account so it is available on every device you sign in on. A copy is also kept on your device so the App works without an internet connection.

3. Devices

To apply your plan's device limit, we record each device signed in to your account: a random ID created by the App, the device type (for example "iPhone" or "iPad"), and when it was last used. You can see and remove devices in Settings → Account → Devices.

4. Purchases

Subscriptions are processed by Apple through the App Store. We use RevenueCat to manage subscriptions and promotional codes. We receive whether you have an active plan, which plan, its start and end dates, and free trial status. RevenueCat also receives your user ID, name and email so a subscription can be linked to your account. We do NOT have access to your credit card, billing address or Apple ID password.

5. Usage Analytics

We use Firebase Analytics (Google) to understand how the App is used (for example which screens are opened and which features are used) and to fix problems. Analytics may include device type, operating system and app version, and your onboarding answers. We do not use analytics for advertising.

6. Information We Do NOT Collect

• We do NOT access your camera or your location
• We do NOT access photos other than the ones you choose
• We do NOT track you across other companies' apps or websites
• We do NOT share your data with advertisers
• We do NOT sell your data to anyone

How We Use Your Information

We use the information we collect to:

• Provide the App: save your teams and practices and keep them in sync across your devices
• Manage your account, subscription, free trial, codes and device limit
• Send the trial reminder notification you can turn on (it is scheduled on your device)
• Personalize the App based on your onboarding answers
• Analyze usage to improve features and fix bugs
• Respond to support requests when you contact us
• Comply with legal obligations

Where Your Data Is Stored

Your account, teams, rosters, practices and photos are stored with Google Firebase (Firebase Authentication, Cloud Firestore and Cloud Storage), operated by Google on Google Cloud servers. Data is encrypted in transit (HTTPS) and at rest. Access is restricted by security rules so that only you can read or change your teams.

A copy of your data is kept on your device for offline use. When you sign out, it is removed from that device once everything has been saved to your account.

Players' Information and Children

The App is designed for coaches. Coaches may add information about players, who may be under 18. We process player information only to provide the App to the coach who entered it, and we never use it for advertising or share it for any other purpose.

• Please add only what you need. A first name or initials and a jersey number are enough to use every feature.
• Only add player photos if you have permission to do so.
• A player, parent or guardian can ask the coach to edit or remove a player at any time, or contact us at perfectpassapphelp@gmail.com and we will help.

The App is not directed to children under 13, and children under 13 should not create an account. If you believe a child under 13 has created an account, please contact us and we will delete it.

Data Sharing and Third Parties

We do NOT sell, trade, or rent your data. We share data only with service providers that help us run the App:

1. Apple / App Store - Sign in with Apple, and subscription and payment processing
2. Google Firebase - Accounts, data storage and sync, photos, server functions and usage analytics (Google Privacy Policy)
3. Google Sign-In - If you choose to sign in with Google
4. RevenueCat - Subscription and code management (RevenueCat Privacy Policy)
5. Law Enforcement - Only if legally required to comply with valid legal process

These providers may process data in the United States and other countries where they operate.

Data Retention

We keep your account and team data for as long as your account exists. When you delete your account, your account, teams, rosters, practices, photos and device list are deleted from our servers. Subscription records may be kept by Apple and RevenueCat as required for billing and legal purposes.

Your Data Rights and Choices

• Access and edit: View and change your teams, players and practices in the App, and your name in Settings → Account.
• Export: Use the export features in the App to create a file of your data.
• Delete your account: Go to Settings → Account → Delete Account. This permanently deletes your account and all of its teams, players, practices and photos. Deleting your account does not cancel an App Store subscription; manage that in your Apple Account settings.
• Notifications: The trial reminder can be turned off when you start your trial or in your device's Settings.
• Contact us for any other request at perfectpassapphelp@gmail.com.

Data Security

We take reasonable measures to protect your information:

• All network communication is encrypted (HTTPS)
• Data stored with Google Firebase is encrypted at rest
• Security rules allow only you to access your teams and photos
• Data on your device uses iOS's secure storage

However, no method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy at this address
• Updating the "Last Updated" date at the top of this policy

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: perfectpassapphelp@gmail.com
Developer: Kork LLC

Additional Information for California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to delete personal information
• Right to equal service and price

We do not sell or share your personal information for advertising.

To exercise these rights, contact us at perfectpassapphelp@gmail.com.

Additional Information for EU/EEA Residents (GDPR)

If you are in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

Legal Basis for Processing:
We process your data based on:

• Contract performance (providing your account, sync and subscription)
• Legitimate interests (improving the App, analytics, preventing abuse of plans and codes)
• Your consent (for example, photos you choose and notifications)

Your data may be transferred to and processed in the United States by our service providers, which use appropriate safeguards for international transfers. To exercise these rights, contact us at perfectpassapphelp@gmail.com.